Will Mobile VoIP Dialers Takeover PC Dialers?

Mobile dialers or soft dialers as they are also called, are taking over PC dialers slowly but steadily. With mobile dialers, VoIP providers can facilitate calls simply from the user’s mobile phone and a running internet connection, also known as mVoIP or Mobile VoIP. Instead of PC dialers where the user needs to be tied around a single place to make VoIP calls, mobile dialers add increased levels of mobility and eradicate all calling limitations.

Benefits of mobile VoIP dialers over PC dialers:

  1. Increased flexibility and mobility with calls possible always – no matter whether the user is online or on the go. Explains why VoIP providers advocate the use of mobile dialers over PC dialers. Even if the user is travelling, he enjoys uninterrupted service from the provider that multiplies his credibility. In places where internet is not available, DID calls can be made from the mobile dialer with call cards from the provider.
  2. With 2G, 3G and General Packet Radio Service (GPRS), mobile VoIP dialers enable calls directly from the handset. VoIP providers can also extend their services to users who have not subscribed to any static data service. Instead of call credits from their telecom service providers, they prefer to buy the dialer from the VoIP provider. After installing the app, they can make free calls from Wi Fi hotspots. This is not possible with PC dialers unless Wi Fi is available locally which anyways will be the user’s own broadband connection.
  3. As contrary to the fact that the user should be in vicinity to the PC dialer, the users of mobile SIP dialers may roam from place to place and still be able to make calls through the dialer as long as internet or Wi Fi connection is available.
  4. This is the newest developments in VoIP. Apart from being feature-rich with mobile phone book integration and all the advanced calling functionalities, through mobile dialers, users can experience high quality of clear sound and zero interruption.
  5. Another issue associated with PC dialers is having a communication system dependent on PCs of varying specifications and power. The call quality of the user may be affected by processor drain. For example, a user may opt to open several other programs while calling/messaging through the PC dialer. This in turn saps the processor and affects the call quality. In worst cases, the call may be aborted or the system can crash midway. With PC dialers, phone calls are subject to the limitations of regular computer issues. The scenario is different for mobile dialers as people tend to mainly ‘talk’ or ‘text’ with their mobile phones at a time. However, the application is an updated one which supports multi-functional operations without affecting the call quality even if the user choses to do several tasks at a time.

Integrating Online Fax With VoIP

Online faxing is the order of the day and businesses are getting rid of the traditional faxing methods. The Internet fax enables you to send/ receive faxes by email and it does not require a dedicated phone line. It is also to be noted that VoIP enables you to make phone calls over the Internet with a lot more efficiency and much more economically than the traditional telephone services.

The telecommunication scenario has drastically changed and today you have the capabilities of faxing and communicating on the phone as part of the convergent technology. Faxing has actually become not only more efficient but also convenient, and cost-effective because of the Internet and email facility and fax-over Internet protocol (FoIP) technology by which faxes are sent over the Internet.

Though the importance of fax has dwindled due to the proliferation of scanners and email, there are still millions of fax users worldwide and presumably the only way a person can receive a copy of a document is through fax and a telephone connection.

VoIP phones have made certain innovations possible which were not feasible through traditional telephone devices. As the potential to send /receive fax messages over the Web has become a reality, VoIP technology for digital phone calls has emerged as a possible replacement for the traditional, land-line-based telephony. You will find in the market several service providers offering plans that include both internet fax and VoIP telephony.

VoIP fax service enables the subscribers to send important documents, text files and other information long distance by simply inputting a recipient fax ID and then the information gets transmitted.

Faxing has been around for several decades now and most of the protocols were written with the intent of sending those signals over traditional phone circuits using sounds. Those sounds were converted into data by the receiving fax machine. If there was some loss of data, then the receiving fax machine will shut down the transmission. The issue is that the codec’s used by VoIP IADs are designed to compress voice, not the analog signals sent/received by modems.

In a VoIP Internet scenario, voice is first converted into packets and then they are sent over the connections that make up the vast Internet. The end result is the receiving VoIP device has enough packets to make a clear and coherent conversation.

VoIP fax software is among the most innovative products currently offered to the users. The new integrated software is designed to enhance the functions of fax communication over VoIP. The software includes host and embedded VoIP and FoIP solutions to meet the growing need for multimedia products. With the ever expanding business community relying on VoIP fax, the new integrated software provides more reliable fax communication over their VoIP lines.

Interestingly, with VoIP Fax number you can send/receive audio, color faxes, black & white faxes and voice messages without any modem. You can manage to work easily with Fax VoIP and PBX phone or with your SIP service providers for VoIP fax feature.

In order to ensure that faxes do not get fragmented by VoIP systems, the international regulatory body has created the T.38 standard. This is a special protocol which specifies all the “fax specific” factors to make sure that the outgoing and incoming faxes are not garbled.

Technically speaking, you must make sure that your VoIP connection for you line that you fax on is set to G711. This is a non-compressed codec. If you do not have access to this setting call your provider and make sure your connection is set for G711.

VoIP Leading Over Telecom Industry

Earlier telecom industry dominated the communication all over the world but with the inception of VoIP technology tables had been turned upside down. Now most of the companies are replacing the traditional telephone services with VoIP technology via softphones and mobile dialers. Organisations have put down the PBX systems and VoIP solutions have taken the front seat. The diminishing telephone services have been rooted by the ability of VoIP providing lower costs benefits, efficiency, productivity hike, ubiquity and much more to talk about. A lot more features are encompassed in VoIP technology as compared to traditional systems of communication. Within melange choices one will choose only that option that is cheap and best, that can give more in less investment and this is what actually goes with VoIP technology. Telecom companies have been hit hard by the VoIP technology as it has been proving marvels in ending telecom monopolies.

The concept used in VoIP is utilisation of IP data packets which ensures the efficiency, low cost features while the concept in telephone system was mere conversion of voice signals into electrical signals and electrical signals back to voice signals. The seamless integration of various applications in VoIP and the ability of VoIP system to make calls with any computer possessing VoIP tools have made it more amiable and demanding in business organisations. Since legacy telephone systems are constrained to limited features VoIP technology is cropping up with tremendous novel amalgamations like cloud with VoIP, Machine learning with VoIP etc.

Telecommunication companies incurred high costs due to hubs, configuration, installation, and maintenance issues. It provided only voice mail and single call forwarding settings. VoIP proves to be far above all this. It incurs less cost, less load, high quality results and efficient means of communication. Long distance calls are easily handled by VoIP almost free after installation. A well established internet infrastructure is the basic requisite. VoIP enables many applications such as mobile app integration, instant messaging, video calling and conferencing etc. VoIP offers easy routing on second, fourth and eighth ring of which telecom systems are deprived. A feature called ‘barge’ allows silent hearing of the conversation between customer support and client. Another feature called ‘whisper’ allows the supervisor to interrupt and speak only to the customer while the customer is unaware of the communication taking place between them. These features help a lot in day to day business operations.

The telecom companies have to survive the replacement of IP PBX systems and hence this is the reason why telecom companies are turning out to be the VoIP companies. They are now purchasing hosted VoIP service providers and are supporting VoIP in one or the other way. Certainly in future PSTN system will meet a dead end. Starting afresh with the VoIP technology many small start ups are transforming into bigger companies and increasing their revenues than ever before. The demanding use of VoIP technology has not only affected the business organisations to the best but also the telecom industry to its worst.